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FAQ

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Home FAQ

Who would use the registered office?
  • Homeworkers, Freelancers, Entrepreneurs, Accounts and Solicitors
  • Persons wishing to obtain privacy online
  • International clients who wish to register a UK company
  • Why is London so attractive for businesses?

    London boasts a population of around 10 million people, whilst the city of London currently has around 1.5 million skilled workers. Further to that the IT infrastructure is almost twice that of any other European Capital. London boasts one of the largest data centre capacities in the world. Many business also benefit from London's flexible employment laws and relatively affordable legal structures. London is also considered to be the cultural centre of the UK. Many workers are attracted to the range of cultural activities which includes the West End, Museums and Michelin restaurants.

    Why does London offer more business prospects?

    A virtual office address in the UK gives you access to a population which has one of the largest disposable incomes globally. London is noted as one of the strongest cities on the planet; offering extremely attractive opportunities for businesses to develop and innovate. London has also now been voted the world’s most competitive city, with exceptional prospects for all business owners.London is also at the very heart of the world’s financial sector. It is truly a global powerhouse and leader. The London Stock Exchange is home to more than 2,000 companies from over 80 countries. The UK is also well situated in terms of geography, London’s working hours overlap with the majority of the worlds’ leading economies.

    What is a virtual office?

    Our budget-friendly virtual office service provides a professional corporate image for any size business.  Small start-up companies benefit hugely by using our cost-effective virtual office London space, as it saves paying out the astronomical rental fees demanded for physical office space in an exclusive London location. By using Capital Office’s virtual office service, your business will pay just a tiny fraction of what the rental fees might cost you otherwise, so making significant savings whilst having the additional flexibility for your business of only hiring us when needed, yet reaping the same rewards as having a professional London office. Can your business survive in today’s competitive business marketplace without the use of a value for money virtual office with a prestigious London address?

    What is the director's service address?

    A director’s service address is a legal requirement for Limited companies. A director is legally obligated to provide an address where official statutory correspondence can be sent to them. Our director’s service address provides an affordable solution, and it has many benefits such as keeping the residential address of the director off public record.

    Pricing FAQ

    Why is London so attractive for businesses?

    London boasts a population of around 10 million people, whilst the city of London currently has around 1.5 million skilled workers. Further to that the IT infrastructure is almost twice that of any other European Capital. London boasts one of the largest data centre capacities in the world. Many business also benefit from London's flexible employment laws and relatively affordable legal structures. London is also considered to be the cultural centre of the UK. Many workers are attracted to the range of cultural activities which includes the West End, Museums and Michelin restaurants.

    Why does London offer more business prospects?

    A virtual office address in the UK gives you access to a population which has one of the largest disposable incomes globally. London is noted as one of the strongest cities on the planet; offering extremely attractive opportunities for businesses to develop and innovate. London has also now been voted the world’s most competitive city, with exceptional prospects for all business owners.London is also at the very heart of the world’s financial sector. It is truly a global powerhouse and leader. The London Stock Exchange is home to more than 2,000 companies from over 80 countries. The UK is also well situated in terms of geography, London’s working hours overlap with the majority of the worlds’ leading economies.

    What is a virtual office?

    Our budget-friendly virtual office service provides a professional corporate image for any size business.  Small start-up companies benefit hugely by using our cost-effective virtual office London space, as it saves paying out the astronomical rental fees demanded for physical office space in an exclusive London location. By using Capital Office’s virtual office service, your business will pay just a tiny fraction of what the rental fees might cost you otherwise, so making significant savings whilst having the additional flexibility for your business of only hiring us when needed, yet reaping the same rewards as having a professional London office. Can your business survive in today’s competitive business marketplace without the use of a value for money virtual office with a prestigious London address?

    What is the director's service address?

    A director’s service address is a legal requirement for Limited companies. A director is legally obligated to provide an address where official statutory correspondence can be sent to them. Our director’s service address provides an affordable solution, and it has many benefits such as keeping the residential address of the director off public record.

    Can I choose the dishes specifically ?

    London boasts a population of around 10 million people, whilst the city of London currently has around 1.5 million skilled workers. Further to that the IT infrastructure is almost twice that of any other European Capital. London boasts one of the largest data center capacities in the world. Many business also benefit from London's flexible employment laws and relatively affordable legal structures. London is also considered to be the cultural centre of the UK. Many workers are attracted to the range of cultural activities which includes the West End, Museums and Michelin restaurants.

    Services FAQ

    Who would use the registered office?
  • Homeworkers, Freelancers, Entrepreneurs, Accounts and Solicitors
  • Persons wishing to obtain privacy online
  • International clients who wish to register a UK company
  • Why is London so attractive for businesses?

    London boasts a population of around 10 million people, whilst the city of London currently has around 1.5 million skilled workers. Further to that the IT infrastructure is almost twice that of any other European Capital. London boasts one of the largest data centre capacities in the world. Many business also benefit from London's flexible employment laws and relatively affordable legal structures. London is also considered to be the cultural centre of the UK. Many workers are attracted to the range of cultural activities which includes the West End, Museums and Michelin restaurants.

    Why does London offer more business prospects?

    A virtual office address in the UK gives you access to a population which has one of the largest disposable incomes globally. London is noted as one of the strongest cities on the planet; offering extremely attractive opportunities for businesses to develop and innovate. London has also now been voted the world’s most competitive city, with exceptional prospects for all business owners.London is also at the very heart of the world’s financial sector. It is truly a global powerhouse and leader. The London Stock Exchange is home to more than 2,000 companies from over 80 countries. The UK is also well situated in terms of geography, London’s working hours overlap with the majority of the worlds’ leading economies.

    What is a virtual office?

    Our budget-friendly virtual office service provides a professional corporate image for any size business.  Small start-up companies benefit hugely by using our cost-effective virtual office London space, as it saves paying out the astronomical rental fees demanded for physical office space in an exclusive London location. By using Capital Office’s virtual office service, your business will pay just a tiny fraction of what the rental fees might cost you otherwise, so making significant savings whilst having the additional flexibility for your business of only hiring us when needed, yet reaping the same rewards as having a professional London office. Can your business survive in today’s competitive business marketplace without the use of a value for money virtual office with a prestigious London address?

    What is the director's service address?

    A director’s service address is a legal requirement for Limited companies. A director is legally obligated to provide an address where official statutory correspondence can be sent to them. Our director’s service address provides an affordable solution, and it has many benefits such as keeping the residential address of the director off public record.

    Registered Office FAQ

    Who would use the registered office?
  • Homeworkers, Freelancers, Entrepreneurs, Accounts and Solicitors
  • Persons wishing to obtain privacy online
  • International clients who wish to register a UK company
  • What's included?
  • Free mail handling and scanning of all statutory mail
  • Prestigious City Road Address in Central London
  • Instant Activation, purchase now and use our address immediately
  • Mail sent directly to you as soon as it has been received
  • Exclusive free offers including a UK company formation and domain name
  • How it works?
  • Purchase online and receive the welcome email
  • Start using our address by changing it at Companies House
  • Complete your account online to have mail will sent to you
  • Do I need a registered office address?

    If you are a UK limited company (LTD), Limited Liability Partnership (LLP) or Limited by Guarantee (LBG) company then you are required to have a UK registered office address

    What will my new address look like?

    Your registered office will have the following prestigious address advertised at Companies House: Company Name Here, 152-160 City Road, London EC1V 2NX

    Why should I use a registered office provider?

    The main benefits of using a registered office provider is that you benefit from a layer of privacy. For example if you work from home and were to list your residential address as the registered office address this would be available to view by the public as its on an open public database. Our registered office service allows you to use our London address as the main registered address thus providing prestige and privacy for a very small yearly cost.

    What mail is forwarded as part of the package?

    We include free scanning of all official statutory mail that will be sent to your registered office as a direct result of the company being listed at Companies House. This mail can include HM Revenue & Customs (HMRC), HM Courts & Tribunals, Information Commissioners Office (ICO) and the Intellectual Property Office (IPO) as well as Companies House mail.

    If you require a hard copy of your letter please inform us within 30 days and we can hold onto this for you for collection or forwarding (additional fee may apply).

    Can the Registered Office Address be used as the Officers Service Address?

    Our Registered Office Address can be used as an officers address, this means you can advertise the same location for both the registered office and officers service address, however you would need to also purchase the officers service address from our website. By purchasing the officers service address, this then allows you to freely advertise the officers address as our virtual office location.

    How do I update or change my Registered Office Address

    In most cases it is very easy to update your Registered Office Address at Companies House. This can be done online via the Companies House website and normally takes about 10 minutes in total. We also offer this service for a small fee which is available on checking. Please note in order to update the registered office you will be required to have the Companies Auth code, if you do not have this a new one can be requested via the Companies House website.

    Do I need to supply ID?

    Yes company directors and beneficial owners such as (shareholders and PSC’s) will need to provide identity documents. We ask you to take clear photos of your documents and then upload them to a secure online identity proof system. We normally ask for a photo of an original identity document such as passport or driving license and a recent bank statement or utility bill showing your name and residential address.

    I want to get started, what should I do?

    That’s great news and a wise choice. You simply purchase the service you require online and complete our secure checkout process. Once the payment has been confirmed you will receive a notification of the order via email, confirming your account is active and ready to use. We will also invite you to upload your identity documents normally within 24 working hours.

    Is my personal data safe?

    Capital Office Limited is registered and certified with the ICO and complies with the Data Protection Act 1998.

    Can I use my Registered Office Address on my business stationary?

    Yes of course, many of our packages contain free meeting room use. Should you require to host a meeting or need a suitable environment to work for a few hours then our London office has a range of modern, unbranded comfortable meeting rooms which will be more than suitable. You can also purchase additional meeting room time if you do not have a package that contains free meetings with rates starting from a low as £10 per hour.

    Does my service automatically renew?

    The service does not automatically renew, instead you will receive a renewal notification reminder approximately a month before with a few reminders if no action has been taken.

    Can I host meetings at the virtual business address?

    Yes of course, many of our packages contain free meeting room use. Should you require to host a meeting or need a suitable environment to work for a few hours then our London office has a range of modern, unbranded comfortable meeting rooms which will be more than suitable. You can also purchase additional meeting room time if you do not have a package that contains free meetings with rates starting from a low as £10 per hour.

    London Office Address FAQ

    Who would use the registered office?
  • Homeworkers, Freelancers, Entrepreneurs, Accounts and Solicitors
  • Persons wishing to obtain privacy online
  • International clients who wish to register a UK company
  • Why is London so attractive for businesses?

    London boasts a population of around 10 million people, whilst the city of London currently has around 1.5 million skilled workers. Further to that the IT infrastructure is almost twice that of any other European Capital. London boasts one of the largest data centre capacities in the world. Many business also benefit from London's flexible employment laws and relatively affordable legal structures. London is also considered to be the cultural centre of the UK. Many workers are attracted to the range of cultural activities which includes the West End, Museums and Michelin restaurants.

    Why does London offer more business prospects?

    A virtual office address in the UK gives you access to a population which has one of the largest disposable incomes globally. London is noted as one of the strongest cities on the planet; offering extremely attractive opportunities for businesses to develop and innovate. London has also now been voted the world’s most competitive city, with exceptional prospects for all business owners.London is also at the very heart of the world’s financial sector. It is truly a global powerhouse and leader. The London Stock Exchange is home to more than 2,000 companies from over 80 countries. The UK is also well situated in terms of geography, London’s working hours overlap with the majority of the worlds’ leading economies.

    What is a virtual office?

    Our budget-friendly virtual office service provides a professional corporate image for any size business.  Small start-up companies benefit hugely by using our cost-effective virtual office London space, as it saves paying out the astronomical rental fees demanded for physical office space in an exclusive London location. By using Capital Office’s virtual office service, your business will pay just a tiny fraction of what the rental fees might cost you otherwise, so making significant savings whilst having the additional flexibility for your business of only hiring us when needed, yet reaping the same rewards as having a professional London office. Can your business survive in today’s competitive business marketplace without the use of a value for money virtual office with a prestigious London address?

    What is the director's service address?

    A director’s service address is a legal requirement for Limited companies. A director is legally obligated to provide an address where official statutory correspondence can be sent to them. Our director’s service address provides an affordable solution, and it has many benefits such as keeping the residential address of the director off public record.

    Officers Service Address London FAQ

    What will my new address look like?

    Your registered office will have the following prestigious address advertised at Companies House: Company Name Here, 152-160 City Road, London EC1V 2NX

    What mail is forwarded as part of the package?

    We include free scanning of all official statutory mail that will be sent to your registered office as a direct result of the company being listed at Companies House. This mail can include HM Revenue & Customs (HMRC), HM Courts & Tribunals, Information Commissioners Office (ICO) and the Intellectual Property Office (IPO) as well as Companies House mail.

    If you require a hard copy of your letter please inform us within 30 days and we can hold onto this for you for collection or forwarding (additional fee may apply).

    Do I need to supply ID?

    Yes company directors and beneficial owners such as (shareholders and PSC’s) will need to provide identity documents. We ask you to take clear photos of your documents and then upload them to a secure online identity proof system. We normally ask for a photo of an original identity document such as passport or driving license and a recent bank statement or utility bill showing your name and residential address.

    I want to get started, what should I do?

    That’s great news and a wise choice. You simply purchase the service you require online and complete our secure checkout process. Once the payment has been confirmed you will receive a notification of the order via email, confirming your account is active and ready to use. We will also invite you to upload your identity documents normally within 24 working hours.

    Is my personal data safe?

    Capital Office Limited is registered and certified with the ICO and complies with the Data Protection Act 1998.

    Does my service automatically renew?

    The service does not automatically renew, instead you will receive a renewal notification reminder approximately a month before with a few reminders if no action has been taken.

    Can I host meetings at the virtual business address?

    Yes of course, many of our packages contain free meeting room use. Should you require to host a meeting or need a suitable environment to work for a few hours then our London office has a range of modern, unbranded comfortable meeting rooms which will be more than suitable. You can also purchase additional meeting room time if you do not have a package that contains free meetings with rates starting from a low as £10 per hour.

    Do I need an Officers Address?

    If you are an officer of a company such as a director, partner, member or a PSC then you will be required to list a service address at Companies House. This is an address that is available to view on public record at Companies House. Legal notices will be sent to you at this address from organisations such as Companies House and HMRC.

    My company is already incorporated can I use your service?

    Yes you can use our officers address at anytime, it is very easy to update the officers address and this can be done by completing the form CH01 (change of directors details). The change can be made online via Companies House and normally takes no more than 10 minutes. We also provide this service for a small fee which is available at checkout.

    How do I update or change my Officers Service Address?

    In most cases it is very easy to update your Officers Service Address at Companies House. This can be done online via the Companies House website and normally takes about 10 minutes in total. We also offer this service for a small fee which is available on checking. Please note in order to update the officers service address you will be required to have the Companies Auth code, if you do not have this a new one can be requested via the Companies House website.

    Can the Officers Service be used as the Address Registered Office Address?

    Our officers service can be used as the registered office address, this means you can advertise the same location for both the registered office and officers service address, however you would need to also purchase the registered office address from our website.

    Voicemail Only Service FAQ

    I want to get started, what should I do?

    That’s great news and a wise choice. You simply purchase the service you require online and complete our secure checkout process. Once the payment has been confirmed you will receive a notification of the order via email, confirming your account is active and ready to use. We will also invite you to upload your identity documents normally within 24 working hours.

    Is my personal data safe?

    Capital Office Limited is registered and certified with the ICO and complies with the Data Protection Act 1998.

    How does the Voicemail Service work?

    Our voicemail service is great for clients wanting a London number but do not require to answer calls. We provide you with a London telephone number (0203 free or 0207 additional cost subject to availability). You can then use this number as your main contact number or simply have calls diverted to this number when you are unavailable.

    How does the voicemail work?

    Calls to your London number are diverted direct to your voicemail, and an email alert with the message is instantly sent to you.

    How do I receive my messages?

    We use a voicemail to email service. This means any messages received in your voicemail box will be emailed to you immediately, ready to listen to in your own time.

    How much do I pay for each call or message?

    We do not charge per call or message, all the calls are already included in the cost of the service.

    Does my service automatically renew?

    The service does not automatically renew, instead you will receive a renewal notification reminder approximately a month before with a few reminders if no action has been taken. So it is important to ensure you renew the service as if a call handling account expires there is a risk the number could be lost and a new one would be issued to you.

    Call Answering Service FAQ

    Who would use this service?
  • Startups, freelancers, entrepreneurs and SMEs
  • Busy company owners
  • Companies who wish to save costs from a hiring staff
  • Service Features
  • A real London telephone number
  • Calls answered professionally in your company greeting
  • Unlimited phone calls as standard (subject to fair usage)
  • Live Call Transfer (additional deposit required)
  • Caller details recorded and messaged to you
  • How it works?
  • Purchase securely online
  • Our professional team will then start to greet your callers
  • All messages will be immediately forwarded on to you
  • How does the Telephone Answering Service work?

    Our call handling service is great as its so simple yet so effective. We provide you with a London telephone number (0203 free or 0207 additional cost subject to availability). You can then use this number as your main contact number or simply have calls diverted to this number when you are unavailable or busy.

    How do we answer your calls?

    When your telephone number is called our professional team answer the call in your chosen greeting and then either take a message or transfer the call live onto your chosen number(deposit required for live call transfer). If you are not available or we are taking messages on your behalf we would normally obtain the callers details and then message you the details ready for you to call or message back at a more convenient time.

    Can you transfer calls live to me?

    Yes we are able to transfer calls live to your phone. Our team will greet your client and then attempt to transfer the call live to you, if you are not available the team will then take the callers details and forward this immediately to you, however if you are available the call will be transferred live to your phone.

    What are the hours of operation?

    Our Live Call Answering Service runs between 9.00am and 5.00pm Monday to Friday(Exlcusing Bank Holidays in England). Out of hours any callers will be prompted to leave a message in a voicemail which can be personalised.

    How much do I pay for each call?

    We do not charge per call, all the calls are already included in the cost of the service.

    Does my service automatically renew?

    The service does not automatically renew, instead you will receive a renewal notification reminder approximately a month before with a few reminders if no action has been taken. So it is important to ensure you renew the service as if a call handling account expires there is a risk the number could be lost and a new one would be issued to you.

    I want to get started, what should I do?

    That’s great news and a wise choice. You simply purchase the service you require online and complete our secure checkout process. Once the payment has been confirmed you will receive a notification of the order via email, confirming your account is being prepared. A telephone number is normally issued within 24 hours subject to account checks.

    Complete Virtual Office FAQ

    What will my new address look like?

    Your registered office will have the following prestigious address advertised at Companies House: Company Name Here, 152-160 City Road, London EC1V 2NX

    Is my personal data safe?

    Capital Office Limited is registered and certified with the ICO and complies with the Data Protection Act 1998.

    Does my service automatically renew?

    The service does not automatically renew, instead you will receive a renewal notification reminder approximately a month before with a few reminders if no action has been taken.

    Can I host meetings at the virtual business address?

    Yes of course, many of our packages contain free meeting room use. Should you require to host a meeting or need a suitable environment to work for a few hours then our London office has a range of modern, unbranded comfortable meeting rooms which will be more than suitable. You can also purchase additional meeting room time if you do not have a package that contains free meetings with rates starting from a low as £10 per hour.

    Can a personal client use the address as opposed to a business?

    Yes we have many clients use our virtual address as a correspondence address. We treat it exactly the same, the only difference is that mail will be received in a personal name and not a company name. Likewise for companies and businesses, our service is open to anyone who wishes to obtain an exclusive address in London.

    How does the virtual business address work?

    The idea behind the virtual business address is that is used as if you had your own office location. It acts as your place of business, for example the virtual address can be used on your website contact page, your business stationary and in business directories.

    What does 2 additional names included mean?

    Our experience tells us that most businesses may receive post in their company name, trading name or even in the business owners name. Many competitors will then use this as an upgrade opportunity in order for you to receive the item of mail. We feel its fairer to allow clients to add several names to their account free of charge when the 12 month package is purchased. This means you can use your main name, a variation of this for example, and even a personal name as you will be allowed to receive mail in 3 names of your choice.

    How long does the business address and mail forwarding service take to set up?

    Once you have successfully purchased the service from our website you will receive a confirmation email, this means you can then start using the address immediately. We will request you to upload your identity documents shortly there after in order to activate the forwarding of mail.

    Do you accept parcels and signed for post?

    Yes we do accept parcels and signed for post. In general we can accept up to 5 parcels per month per client and generally they should be no bigger than a shoebox (for full information please checkout our terms and conditions which are available in the footer of our website.

    Can I choose between collecting and having mail forwarded?

    Yes all clients have a choice between collecting post during working hours and having mail forwarded onto your chosen address (standard forwarding fees apply). If you choose to collect mail you will be notified when you have an item of post so you can make suitable arrangement to collect the item. If you have post forwarded any letters received will be sent automatically onto your chosen address once processed at our office. You can of course make changes to your handling requirements during your service term, just speak to our friendly team for further information.

    Do I need to supply ID?

    Yes individual clients, company directors and beneficial owners such as (shareholders and PSC’s) will need to provide identity documents. We ask you to take clear photos of your documents and then upload them to a secure online identity proof system. We normally ask for a photo of an original identity document such as passport or driving license and a recent bank statement or utility bill showing your name and residential address.

    Limited Company Formation FAQ

    What information is required to incorporate a UK company?

    We require some important information which will be requested once purchased. The form shouldn’t take more than 5 minutes and we offer full support if needed.

    How soon can I have the company formed?

    Once we have received the completed form and you have passed or identity checks we submit the application directly to Companies House. From this point the company is normally incorporated within 24 hours during the working week.

    Do you set up LLP, LLC or Charities?

    Yes we offer a full range of different company structures, we offer a free Ltd company with most packages but for additional fees we can also incorporated Charity Companies, Limited by Guarantee and Limited Liability Partnerships.

    Do I need to add a PSC to my company?

    A Person of Significant Control (PSC for short) is a requirement and all companies must now have a PSC registered. This is often the same person as a the director / shareholder.

    Is a company secretary mandatory?

    A company secretary is no longer required when incorporating a new UK company.

    Is the company name I want available?

    We would recommend checking to see if the desired name is available directly at Companies House.

    How many shares can I issue?

    We would always recommend issuing 1 share at £1.00, this choice is the most widely adopted initial value. However we can of course issue shares at your desired value but if you are unsure we would advise speaking to a qualified accountant before as any decisions now may have an impact later on.

    What company documents are included?

    Once your company has been successfully incorporated you will receive the following documents emails directly to you. These include; The Certificate of Incorporation, The Memorandum of Association, Articles of Association, Share Certificates (Ltd companies).

    Will my residential address appear at Companies House?

    If your package includes a Registered Office and Officers Address then your residential address will remain off record and hidden from public view. Please ensure you have purchased both services if you do not wish to have your residential address on record.

    What printed documents are included within the Digital & Print Package?

    You will receive the following printed documents: printed share certificate, printed certificate of incorporation, memorandum of association, articles of association and printed minutes of first board meeting.

    Do I need a Certificate of Good Standing?

    A Certificate of Good Standing is an official document that confirms a company has met all its filing obligations with Companies House, such as the confirmation statement and annual accounts. The purpose of the Certificate of Good Standing is to demonstrate (to potential customers, partners, and investors) that a company is fully operational, compliant, and legitimate.

    Financial institutions often will require a certificate of good standing before a business bank account can be opened. Also, a business wishing to register in another country as a foreign corporation will, upon registration, must provide that country with a copy of a certificate of good standing from its home jurisdiction.

    Can I get my documents legalised?

    Yes - our apostilled documents service will provide you with a certificate that proves your company documents are genuine. Your documents will be legalised by attaching a stamped official certificate (an ‘apostille’) to them.

    Apostilled documents are normally required by non-UK residents who have opened a UK limited company and are required to provide Apostilled documents in another country.

    LLP Company Formation FAQ

    What information is required to incorporate a UK company?

    We require some important information which will be requested once purchased. The form shouldn’t take more than 5 minutes and we offer full support if needed.

    How soon can I have the company formed?

    Once we have received the completed form and you have passed or identity checks we submit the application directly to Companies House. From this point the company is normally incorporated within 24 hours during the working week.

    Do you set up LLP, LLC or Charities?

    Yes we offer a full range of different company structures, we offer a free Ltd company with most packages but for additional fees we can also incorporated Charity Companies, Limited by Guarantee and Limited Liability Partnerships.

    Do I need to add a PSC to my company?

    A Person of Significant Control (PSC for short) is a requirement and all companies must now have a PSC registered. This is often the same person as a the director / shareholder.

    Is a company secretary mandatory?

    A company secretary is no longer required when incorporating a new UK company.

    Is the company name I want available?

    We would recommend checking to see if the desired name is available directly at Companies House.

    How many shares can I issue?

    We would always recommend issuing 1 share at £1.00, this choice is the most widely adopted initial value. However we can of course issue shares at your desired value but if you are unsure we would advise speaking to a qualified accountant before as any decisions now may have an impact later on.

    What company documents are included?

    Once your company has been successfully incorporated you will receive the following documents emails directly to you. These include; The Certificate of Incorporation, The Memorandum of Association, Articles of Association, Share Certificates (Ltd companies).

    Will my residential address appear at Companies House?

    If your package includes a Registered Office and Officers Address then your residential address will remain off record and hidden from public view. Please ensure you have purchased both services if you do not wish to have your residential address on record.

    What printed documents are included within the Digital & Print Package?

    You will receive the following printed documents: printed share certificate, printed certificate of incorporation, memorandum of association, articles of association and printed minutes of first board meeting.

    Do I need a Certificate of Good Standing?

    A Certificate of Good Standing is an official document that confirms a company has met all its filing obligations with Companies House, such as the confirmation statement and annual accounts. The purpose of the Certificate of Good Standing is to demonstrate (to potential customers, partners, and investors) that a company is fully operational, compliant, and legitimate.

    Financial institutions often will require a certificate of good standing before a business bank account can be opened. Also, a business wishing to register in another country as a foreign corporation will, upon registration, must provide that country with a copy of a certificate of good standing from its home jurisdiction.

    Can I get my documents legalised?

    Yes - our apostilled documents service will provide you with a certificate that proves your company documents are genuine. Your documents will be legalised by attaching a stamped official certificate (an ‘apostille’) to them.

    Apostilled documents are normally required by non-UK residents who have opened a UK limited company and are required to provide Apostilled documents in another country.

    LTD By Guarantee Company Formation FAQ

    What information is required to incorporate a UK company?

    We require some important information which will be requested once purchased. The form shouldn’t take more than 5 minutes and we offer full support if needed.

    How soon can I have the company formed?

    Once we have received the completed form and you have passed or identity checks we submit the application directly to Companies House. From this point the company is normally incorporated within 24 hours during the working week.

    Do you set up LLP, LLC or Charities?

    Yes we offer a full range of different company structures, we offer a free Ltd company with most packages but for additional fees we can also incorporated Charity Companies, Limited by Guarantee and Limited Liability Partnerships.

    Do I need to add a PSC to my company?

    A Person of Significant Control (PSC for short) is a requirement and all companies must now have a PSC registered. This is often the same person as a the director / shareholder.

    Is a company secretary mandatory?

    A company secretary is no longer required when incorporating a new UK company.

    Is the company name I want available?

    We would recommend checking to see if the desired name is available directly at Companies House.

    How many shares can I issue?

    We would always recommend issuing 1 share at £1.00, this choice is the most widely adopted initial value. However we can of course issue shares at your desired value but if you are unsure we would advise speaking to a qualified accountant before as any decisions now may have an impact later on.

    What company documents are included?

    Once your company has been successfully incorporated you will receive the following documents emails directly to you. These include; The Certificate of Incorporation, The Memorandum of Association, Articles of Association, Share Certificates (Ltd companies).

    Will my residential address appear at Companies House?

    If your package includes a Registered Office and Officers Address then your residential address will remain off record and hidden from public view. Please ensure you have purchased both services if you do not wish to have your residential address on record.

    What printed documents are included within the Digital & Print Package?

    You will receive the following printed documents: printed share certificate, printed certificate of incorporation, memorandum of association, articles of association and printed minutes of first board meeting.

    Do I need a Certificate of Good Standing?

    A Certificate of Good Standing is an official document that confirms a company has met all its filing obligations with Companies House, such as the confirmation statement and annual accounts. The purpose of the Certificate of Good Standing is to demonstrate (to potential customers, partners, and investors) that a company is fully operational, compliant, and legitimate.

    Financial institutions often will require a certificate of good standing before a business bank account can be opened. Also, a business wishing to register in another country as a foreign corporation will, upon registration, must provide that country with a copy of a certificate of good standing from its home jurisdiction.

    Can I get my documents legalised?

    Yes - our apostilled documents service will provide you with a certificate that proves your company documents are genuine. Your documents will be legalised by attaching a stamped official certificate (an ‘apostille’) to them.

    Apostilled documents are normally required by non-UK residents who have opened a UK limited company and are required to provide Apostilled documents in another country.

    Meeting Room Hire London FAQ

    Who would use the registered office?
  • Homeworkers, Freelancers, Entrepreneurs, Accounts and Solicitors
  • Persons wishing to obtain privacy online
  • International clients who wish to register a UK company
  • Why is London so attractive for businesses?

    London boasts a population of around 10 million people, whilst the city of London currently has around 1.5 million skilled workers. Further to that the IT infrastructure is almost twice that of any other European Capital. London boasts one of the largest data centre capacities in the world. Many business also benefit from London's flexible employment laws and relatively affordable legal structures. London is also considered to be the cultural centre of the UK. Many workers are attracted to the range of cultural activities which includes the West End, Museums and Michelin restaurants.

    Why does London offer more business prospects?

    A virtual office address in the UK gives you access to a population which has one of the largest disposable incomes globally. London is noted as one of the strongest cities on the planet; offering extremely attractive opportunities for businesses to develop and innovate. London has also now been voted the world’s most competitive city, with exceptional prospects for all business owners.London is also at the very heart of the world’s financial sector. It is truly a global powerhouse and leader. The London Stock Exchange is home to more than 2,000 companies from over 80 countries. The UK is also well situated in terms of geography, London’s working hours overlap with the majority of the worlds’ leading economies.

    What is a virtual office?

    Our budget-friendly virtual office service provides a professional corporate image for any size business.  Small start-up companies benefit hugely by using our cost-effective virtual office London space, as it saves paying out the astronomical rental fees demanded for physical office space in an exclusive London location. By using Capital Office’s virtual office service, your business will pay just a tiny fraction of what the rental fees might cost you otherwise, so making significant savings whilst having the additional flexibility for your business of only hiring us when needed, yet reaping the same rewards as having a professional London office. Can your business survive in today’s competitive business marketplace without the use of a value for money virtual office with a prestigious London address?

    What is the director's service address?

    A director’s service address is a legal requirement for Limited companies. A director is legally obligated to provide an address where official statutory correspondence can be sent to them. Our director’s service address provides an affordable solution, and it has many benefits such as keeping the residential address of the director off public record.

    Business Accounting FAQ

    What information is required to incorporate a UK company?

    We require some important information which will be requested once purchased. The form shouldn’t take more than 5 minutes and we offer full support if needed.

    How soon can I have the company formed?

    Once we have received the completed form and you have passed or identity checks we submit the application directly to Companies House. From this point the company is normally incorporated within 24 hours during the working week.

    Do you set up LLP, LLC or Charities?

    Yes we offer a full range of different company structures, we offer a free Ltd company with most packages but for additional fees we can also incorporated Charity Companies, Limited by Guarantee and Limited Liability Partnerships.

    Do I need to add a PSC to my company?

    A Person of Significant Control (PSC for short) is a requirement and all companies must now have a PSC registered. This is often the same person as a the director / shareholder.

    Is a company secretary mandatory?

    A company secretary is no longer required when incorporating a new UK company.

    Is the company name I want available?

    We would recommend checking to see if the desired name is available directly at Companies House.

    How many shares can I issue?

    We would always recommend issuing 1 share at £1.00, this choice is the most widely adopted initial value. However we can of course issue shares at your desired value but if you are unsure we would advise speaking to a qualified accountant before as any decisions now may have an impact later on.

    What company documents are included?

    Once your company has been successfully incorporated you will receive the following documents emails directly to you. These include; The Certificate of Incorporation, The Memorandum of Association, Articles of Association, Share Certificates (Ltd companies).

    Will my residential address appear at Companies House?

    If your package includes a Registered Office and Officers Address then your residential address will remain off record and hidden from public view. Please ensure you have purchased both services if you do not wish to have your residential address on record.

    What printed documents are included within the Digital & Print Package?

    You will receive the following printed documents: printed share certificate, printed certificate of incorporation, memorandum of association, articles of association and printed minutes of first board meeting.

    Do I need a Certificate of Good Standing?

    A Certificate of Good Standing is an official document that confirms a company has met all its filing obligations with Companies House, such as the confirmation statement and annual accounts. The purpose of the Certificate of Good Standing is to demonstrate (to potential customers, partners, and investors) that a company is fully operational, compliant, and legitimate.

    Financial institutions often will require a certificate of good standing before a business bank account can be opened. Also, a business wishing to register in another country as a foreign corporation will, upon registration, must provide that country with a copy of a certificate of good standing from its home jurisdiction.

    Can I get my documents legalised?

    Yes - our apostilled documents service will provide you with a certificate that proves your company documents are genuine. Your documents will be legalised by attaching a stamped official certificate (an ‘apostille’) to them.

    Apostilled documents are normally required by non-UK residents who have opened a UK limited company and are required to provide Apostilled documents in another country.

    Free Business Banking FAQ

    What information is required to incorporate a UK company?

    We require some important information which will be requested once purchased. The form shouldn’t take more than 5 minutes and we offer full support if needed.

    How soon can I have the company formed?

    Once we have received the completed form and you have passed or identity checks we submit the application directly to Companies House. From this point the company is normally incorporated within 24 hours during the working week.

    Do you set up LLP, LLC or Charities?

    Yes we offer a full range of different company structures, we offer a free Ltd company with most packages but for additional fees we can also incorporated Charity Companies, Limited by Guarantee and Limited Liability Partnerships.

    Do I need to add a PSC to my company?

    A Person of Significant Control (PSC for short) is a requirement and all companies must now have a PSC registered. This is often the same person as a the director / shareholder.

    Is a company secretary mandatory?

    A company secretary is no longer required when incorporating a new UK company.

    Is the company name I want available?

    We would recommend checking to see if the desired name is available directly at Companies House.

    How many shares can I issue?

    We would always recommend issuing 1 share at £1.00, this choice is the most widely adopted initial value. However we can of course issue shares at your desired value but if you are unsure we would advise speaking to a qualified accountant before as any decisions now may have an impact later on.

    What company documents are included?

    Once your company has been successfully incorporated you will receive the following documents emails directly to you. These include; The Certificate of Incorporation, The Memorandum of Association, Articles of Association, Share Certificates (Ltd companies).

    Will my residential address appear at Companies House?

    If your package includes a Registered Office and Officers Address then your residential address will remain off record and hidden from public view. Please ensure you have purchased both services if you do not wish to have your residential address on record.

    What printed documents are included within the Digital & Print Package?

    You will receive the following printed documents: printed share certificate, printed certificate of incorporation, memorandum of association, articles of association and printed minutes of first board meeting.

    Do I need a Certificate of Good Standing?

    A Certificate of Good Standing is an official document that confirms a company has met all its filing obligations with Companies House, such as the confirmation statement and annual accounts. The purpose of the Certificate of Good Standing is to demonstrate (to potential customers, partners, and investors) that a company is fully operational, compliant, and legitimate.

    Financial institutions often will require a certificate of good standing before a business bank account can be opened. Also, a business wishing to register in another country as a foreign corporation will, upon registration, must provide that country with a copy of a certificate of good standing from its home jurisdiction.

    Can I get my documents legalised?

    Yes - our apostilled documents service will provide you with a certificate that proves your company documents are genuine. Your documents will be legalised by attaching a stamped official certificate (an ‘apostille’) to them.

    Apostilled documents are normally required by non-UK residents who have opened a UK limited company and are required to provide Apostilled documents in another country.

    UK Business Web Design FAQ

    Who would use the registered office?
  • Homeworkers, Freelancers, Entrepreneurs, Accounts and Solicitors
  • Persons wishing to obtain privacy online
  • International clients who wish to register a UK company
  • What's included?
  • Free mail handling and scanning of all statutory mail
  • Prestigious City Road Address in Central London
  • Instant Activation, purchase now and use our address immediately
  • Mail sent directly to you as soon as it has been received
  • Exclusive free offers including a UK company formation and domain name
  • How it works?
  • Purchase online and receive the welcome email
  • Start using our address by changing it at Companies House
  • Complete your account online to have mail will sent to you
  • Do I need a registered office address?

    If you are a UK limited company (LTD), Limited Liability Partnership (LLP) or Limited by Guarantee (LBG) company then you are required to have a UK registered office address

    What will my new address look like?

    Your registered office will have the following prestigious address advertised at Companies House: Company Name Here, 152-160 City Road, London EC1V 2NX

    Why should I use a registered office provider?

    The main benefits of using a registered office provider is that you benefit from a layer of privacy. For example if you work from home and were to list your residential address as the registered office address this would be available to view by the public as its on an open public database. Our registered office service allows you to use our London address as the main registered address thus providing prestige and privacy for a very small yearly cost.

    What mail is forwarded as part of the package?

    We include free scanning of all official statutory mail that will be sent to your registered office as a direct result of the company being listed at Companies House. This mail can include HM Revenue & Customs (HMRC), HM Courts & Tribunals, Information Commissioners Office (ICO) and the Intellectual Property Office (IPO) as well as Companies House mail.

    If you require a hard copy of your letter please inform us within 30 days and we can hold onto this for you for collection or forwarding (additional fee may apply).

    Can the Registered Office Address be used as the Officers Service Address?

    Our Registered Office Address can be used as an officers address, this means you can advertise the same location for both the registered office and officers service address, however you would need to also purchase the officers service address from our website. By purchasing the officers service address, this then allows you to freely advertise the officers address as our virtual office location.

    How do I update or change my Registered Office Address

    In most cases it is very easy to update your Registered Office Address at Companies House. This can be done online via the Companies House website and normally takes about 10 minutes in total. We also offer this service for a small fee which is available on checking. Please note in order to update the registered office you will be required to have the Companies Auth code, if you do not have this a new one can be requested via the Companies House website.

    Do I need to supply ID?

    Yes company directors and beneficial owners such as (shareholders and PSC’s) will need to provide identity documents. We ask you to take clear photos of your documents and then upload them to a secure online identity proof system. We normally ask for a photo of an original identity document such as passport or driving license and a recent bank statement or utility bill showing your name and residential address.

    I want to get started, what should I do?

    That’s great news and a wise choice. You simply purchase the service you require online and complete our secure checkout process. Once the payment has been confirmed you will receive a notification of the order via email, confirming your account is active and ready to use. We will also invite you to upload your identity documents normally within 24 working hours.

    Is my personal data safe?

    Capital Office Limited is registered and certified with the ICO and complies with the Data Protection Act 1998.

    Can I use my Registered Office Address on my business stationary?

    Yes of course, many of our packages contain free meeting room use. Should you require to host a meeting or need a suitable environment to work for a few hours then our London office has a range of modern, unbranded comfortable meeting rooms which will be more than suitable. You can also purchase additional meeting room time if you do not have a package that contains free meetings with rates starting from a low as £10 per hour.

    Does my service automatically renew?

    The service does not automatically renew, instead you will receive a renewal notification reminder approximately a month before with a few reminders if no action has been taken.

    Can I host meetings at the virtual business address?

    Yes of course, many of our packages contain free meeting room use. Should you require to host a meeting or need a suitable environment to work for a few hours then our London office has a range of modern, unbranded comfortable meeting rooms which will be more than suitable. You can also purchase additional meeting room time if you do not have a package that contains free meetings with rates starting from a low as £10 per hour.

    How's this for a business address?

    Your Name, 124 City Road, London, EC1V 2NX.

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    Need Any Help?

    Get in touch with our team today. Call, email or speak to us via our website's Live Chat Service. Our customer service team is always happy to assist no matter how small or large your request.

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